Quality assurance in outsourcing is the key to develop effective projects and deliver the product you desire. Learn how Kobe will help you in this process!

Outsourcing your development teams is a huge decision that will impact your projects and campaigns in many different ways. To avoid the obstacles behind this approach and enjoy all of its advantages, it is crucial to apply a method capable of ensuring high-quality standards, both from in-house and outsourced professionals.

For this reason, relying on a trusted partner may be the difference between failure and success. We are not talking about outsourcing companies that connect you to available professionals and cannot keep satisfactory quality standards. A true partner goes beyond that, and this is why you must consider choosing Kobe.

In this post, we will explore the importance of monitoring and improving the performance of third-party talents and show how Kobe will help in this process. We will also list some good practices you can use to ensure your team members deliver their best performance and achieve high productivity rates. Keep reading!

What is the importance of quality assurance in outsourcing?

A product is only as good as its development team. This is a fact. If one of your developers is not delivering the desired quality, the final result will not be satisfactory. Therefore, if you want your projects to achieve certain milestones and work as proof that the investment made in your business was worth it, you need to ensure quality.

This is true to any startup but becomes even more relevant when we are talking about outsourcing. Since this arrangement involves professionals from different regions, often with varied cultural backgrounds, you may find it harder to make them work under your quality patterns. A lot of reasons can lead to that.

If these talents do not go through a solid onboarding process or struggle to connect with other team members, they will naturally perform under their full potential. Besides impacting the whole project's quality, this may lead to failure in complying with deadlines and create internal problems in the development team.

But don't worry, there are a lot of actions you can take to avoid this situation.

How to ensure quality standards in your development teams when outsourcing?

The first thing you need to know when outsourcing any activity is that service will vary from company to company. So, you must look for partners committed to keeping high-quality standards, such as Kobe. We will talk more about how a specialized company can help, but first, let's take a look at what you can do.

The key is working on internal communication. If your teams are able to fully understand what you expect of them and what practices they should follow, they will be able to perform better.

Also, internal communication has to do with providing means for workers to communicate with management if they have any kind of feedback to offer.

Another vital point to ensure quality is the organizational culture. Is your company ready to welcome professionals coming from foreign countries, considering that they do not have English as their first language and may work through different approaches? It is essential to create a working environment able to deal with such diversity.

Ok, this is the easy part. After your staff augmentation strategy is up and running, you will need your outsourcing partner to offer solutions related to quality assurance. Keep reading to understand how Kobe works in this direction!

How does Kobe act to provide quality assurance?

As we mentioned in the introduction, an outsourcing company must do more than just connecting you with IT talents. What do we mean by that? To start with, it is vital to understand that quality does not come only from soft skills but also from hard skills. Kobe is well aware of that.

For this reason, we use AI solutions to navigate through our huge database and find talents that perfectly match your project's demands. If you need a java developer or a designer, we will find you a good one. Here, the key is that, during this process, we consider both their technical capabilities and their behavior patterns.

So, when a Kobe talent becomes part of your team, they have already been through a thorough selection process.

Our Great Place To Work culture ensures higher retention rates at the recruitment stage, increasing the odds of finding the ideal candidate for your specific situation. We boast an NPS of 98% for candidate experience. It is not by chance that we are in the top 10 tech companies to work in Brazil, according to GPTW.

After the professional is allocated, we continue to oversee their activities, generating periodic reports with essential details about their performances. For that, we use indicators such as engagement rates to identify possible points of improvement and take proactive action. It is important to mention that you don't have to worry about the professional's wages or training costs when you partner up with Kobe. It is all part of the deal. This means that even after a talent becomes an active member of your development team, we keep acting to improve their skills and ensure that they achieve their full potential.

All of Kobe's efforts to provide quality assurance in outsourcing are combined with years of experience in the field. Our representatives have worked on projects in different regions of the globe, dealt with different cultures, and developed a strong sense of performance. We are talking about over 150.000 hours spent in development.

Quality assurance in outsourcing is the key to ensure your strategy's success. If you rely on a partner that is committed to providing quality, you will avoid problems such as having to deal with unskilled professionals or welcoming team members that do not fit your company's mindset.

Ready to invest in your staff augmentation? Kobe will make sure your projects reach the highest levels of quality. Contact us, and let's work together!

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